🔒 Privacy Policy
1. Overview
Your privacy matters to us. This policy explains how Tech Trek Academy ("we," "our," or "us") collects, uses, and protects your personal information.
2. Information We Collect
We collect information that you provide when you:
- Enroll in our program
- Participate in classes or community spaces
- Submit forms or surveys
- Communicate with us for support or feedback
This may include your name, email address, phone number, and payment details (processed through secure third-party gateways).
3. How We Use Your Information
We use your information to:
- Enroll you in courses and maintain student records
- Provide access to learning materials and class communications
- Send class reminders, updates, and program communications
- Improve our services and curriculum
4. Data Storage and Sharing
We do not sell or rent your personal information to any third parties. We may share or store limited data with:
- W3Schools, for learning progress tracking
- Our secure hosting and community servers (GoHighLevel), for classroom and communication management
- Payment processors, for secure transaction handling
All data storage and transmission are protected by industry-standard encryption and limited to operational use only.
5. Data Retention
We retain your data as long as necessary to deliver our services and meet legal obligations. You may request deletion of your information by emailing support@techtrekacademy.com.
6. Communications
By enrolling, you agree to receive important transactional messages (e.g., reminders, schedule changes). You may also opt in separately to receive marketing messages. You can opt out at any time by replying STOP.
7. Security
We implement administrative and technical safeguards to protect your data. However, no online platform is completely secure, and participation is at your own risk.
8. Children's Privacy
Tech Trek Academy is designed for adults aged 18 and over. We do not knowingly collect personal information from minors.
9. Updates
We may update this Privacy Policy periodically. Updates take effect upon posting.